Christopher Mattogno
(413) 326-3603
64 Cherry St
Northampton, MA 01060-3202
OBJECTIVE
Technology position where I can effectively utilize my 10 years of experience to add value to operations
SUMMARY OF SKILLS & TECHNOLOGIES
- Solutions oriented problem solver with outstanding interpersonal skills
- Able to effectively communicate technical ideas to non-technical people clearly and concisely
- Well rounded understanding of multiple computing environments, including Microsoft Windows, Apple Mac OS X and Linux/Unix and how to integrate them into a heterogeneous network
- Inclusive knowledge of Cisco IOS, VPN, IPSec and other network security devices and firewalls
- Use of directory services including Microsoft's Active Directory and OpenLDAP
- Broad understanding of local area network concepts and protocols including DNS, DHCP and BootP
- Strong knowledge of IP Telephony, including Cisco and Asterisk phone systems, and how to utilize to increase communication effectiveness
- Varied usage of Open Source software including the Apache Webserver, MySQL databases and Postfix Mailserver to reduce costs and increase productivity
- Working knowledge of HTML, PHP, PERL and Python programming languages
- Extensive familiarity of word processing and productivity software including Microsoft Office (including Visio), OpenOffice.org and Adobe Creative Suite
EXPERIENCE
2005-Present
Northampton, MA
A nonprofit, multi-service agency, offering leading-edge, high-quality programs and services to schools and at-risk youth.
Network Manager
- Manage day to day operations of network infrastructure and servers
- Built a robust infrastructure utilizing best of breed Open Source solutions for the organization
- Wrote and maintained thorough documentation of all network related items
- Installed and managed Cisco PIX 515E Security Device
- Consulted with remote locations to enable video conferencing for distance learning accross multiple security devices
- Successfully implemented VPN connections to remote users and sites using Cisco Desktop Client and IPSec to Linksys endpoint for secure off-site access to local resources
- Worked to actuate a workgroup printing solution to reduce printing costs and increase efficiency and track usage
- Engineered a logical and robust IP scheme using DHCP for workstations, DHCP leases and static assigning for servers, printers and other network hardware
- Built and maintained mail server for over 700 users providing webmail, IMAP and POP3 over SSL and Authenticated SMTP
- Successfully managed multi-tier server-based antispam and antivirus solutions resulting in a dramatic decrease in SPAM e-mail
- Reduced costs by successfully transitioning organization from hosted internet services to in-house services with major increase in uptime
- Worked with multiple vendors to purchase cost effective solutions for various departments within the organization
- Integrated DNS and LDAP for LAN management and remote support access
- Utilized traffic shaping to increase efficiency of network traffic for higher quality distance learning using video conferencing over h.323
- Created a rotating network backup schedule for disaster recovery
- Implemented a change to the Joomla Content Management System for web publishing
- Provided desktop support to main office and outlying facilities
2004-2006
Mattogno LLC.
Northampton, MA
Technology consulting for home and office.
Technology Consultant
- Consulting and support of small and home offices
- Created and maintained Microsoft Active Directory domain for multiple warehouse and sales locations
- Installation and securing of WiFi networks using Cisco Aironet Access Points
- Configuration of Satellite Internet systems
- Authoring of web sites utilizing PHP and MySQL
2001-2004
Manchester, NH
Technology Solutions Partners
Technical Service Representative
- Configuration and maintenance of Cisco 1700 and 2900 Series routers
- Setup of multi-node Beowulf clusters on AMD multiprocessor based systems for a Fortune 500 client
- Installation and maintenance of Microsoft Windows based networks in enterprise and educational environments, including NT, Small Business Server, Server 2000 & 2003
- Established multi-site Active Directory Domain replication across secure WAN connections, integrating with MS-DNS and ISC Bind 9 DNS Server
- Installed Cisco IP telephony systems integrated with Exchange 2003 in a Windows 2000 Active Directory Domain
- Maintained and update the corporate website using Macromedia Dreamweaver and Homesite for publishing on Microsoft IIS
- Installation of enterprise level anti-virus solutions including Symantec Norton Anti-virus Corporate Edition and TrendMicro Antivirus
- Experienced in setting up and maintaining Microsoft Exchange Server 2000 and 2003
- Implementation of back-up and disaster recovery solutions for enterprise customers using Veritas Backup Exec
- Installed and configured Linux servers with SSH (Secure Shell) for remote login and SAMBA (Windows) and Netatalk (AppleTalk over IP) for cross platform file sharing
- Set-up DNS servers using BIND runnig on Microsoft Windows 2000 Server and Linux
- Established and utilized VPN solutions for remote support of network installations via PPTP, IPSec and SonicWALL Firewall solutions
- Configuration and installation of Novell NetWare servers
- Wrote BASH script on RedHat Linux for securely transferring files for the US Army's laptop program via public/private key exchange with SSH
- Remote support accomplished using pcAnywhere, VNC (Virtual Network Computing), Microsoft Terminal Services, SSH and telnet
- Troubleshoot hardware and software issues for clients over the telephone, remote VPN and in person
1998-2001
Amherst, NH
Public High School serving Amherst and Mont Vernon.
Network Administrator/Systems Manager
- Administration of 90+ Windows NT workstations, 5 Windows 98 laptops and 20+ Apple Macintosh computers; desktops and laptops, on a Windows NT Server 4.0 based network
- Setup and management of HP ProCurve 4000 switches
- Maintaned connection via microwave link between High School and School Administration Unit for resource pooling
- Established VLANs between two locations, via fiber-optic cable to share T1 internet connection and other resources
- Implemented Linux based IP gateway and firewall for administrative access
- Set up and maintained web filtering system for student body
- Mail administrator for the School Administration Unit running sendmail on FreeBSD, and for the student body running QMail on RedHat Linux
- Installed SSH for secure administration of mail servers
- Installed and utilized remote control software on NT servers for administration using VNC
- Installed a RedHat Linux file server running Samba and Netatalk
- Installation and support of a Microsoft Proxy Server 2.0 and support of CSM Proxy Server
- Successfully opened the doors to continuing communication between students and administration regarding network use and security issues
- Troubleshoot and repair issues on workstations as well as network
- Created a master drive image to distribute to appropriate workstations using Symantec Ghost
1994-1998
Kinko's
Brighton, NH
Your Branch Office
Boston Area Technical Support Coordinator
- Installed Windows NT Server 4.0 on 11 servers in 10 locations
- Set-up trust relationships in all locations for file and print sharing between domains
- Set-up and maintained servers with Microsoft Internet Information Services
- Wrote and posted web site for customer file submission
- Installed Sun Solaris servers for archiving documents from Xerox DocuTech high volume on-demand publishing
- Technical support for a 10 location Frame Relay WAN using TCP/IP, IPX/SPX and AppleTalk
- WAN consisted of Win95 and Mac OS clients, as well as Novell NetWare, SGI-IRIX and Sun Solaris servers
- Maintained mail server running Eudora Internet Mail server on Mac OS
Computer Services Consultant
- Setup and maintenance of Ethernet network based on Appletalk using PC-MacLAN on Windows 3.11 and Windows 95
- Design and layout of flyers, newsletters and business stationery
- Employee of The Month for August 1995 and April 1997
References available upon request.
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